Terms & Conditions
Turkey & Greece was created and managed by AST Tourism Travel Agency Co.
AST Tourism is a “A” class travel agency which is established in 1967 and it is registered to the Association of Turkish Travel Agencies with the number of 0805.
Turkey & Greece provides users tour packages in Turkey and Greece. These packages may include transportation, accommodations, transfers & professional guide services in general, unless indicated otherwise.
This agreement incorporates the terms and conditions for Turkey & Greece (“T&G”) to provide services to the users intending to purchase or inquiring for any products and/or services of T&G by using T&G's websites or using any other customer interface channels of T&G which includes its sales persons, offices, call centers, advertisements, information campaigns etc.
1. Scope of Service
1.1. These terms and conditions are subject to occasional changes and apply to all our services that are directly or indirectly provided (i.e. via third parties) via the internet, on mobile devices, by email or by telephone.
1.2. By using our website, you confirm that you have read, understood and agree to these terms and conditions, as well as the privacy policy, including the use of cookies.
2. Services and Contract
2.1. On the TURKEY & GREECE website, you have the ability to buy tour packages for your holiday in Turkey or Greece or combined in two countries via the TURKEY & GREECE system.
2.2. TURKEY & GREECE is managed by a travel operator and able to provides full services. Users may ask additional services i.e. flight bookings, night tours, etc. This kind of inquiries are subject to additional fee and cost.
2.3. This agreement is not affected by any other agreements that users made by 3rd parties as well as not cover.
3. TURKEY & GREECE Member Area
3.1. Users have the option of creating a member account within the TURKEY & GREECE Member Area. By signing up users be able to review existing reservations, print reservation voucher, request for cancellation or amendment, pay the balance online, check the points, benefit from campaigns and aware of latest news.
3.2. In order to create the account users are being asked to provide personal information. Despite from the users’ name, no personal information is made visible. For further information please check our privacy policy. By deleting the account any and all of the User’s data will be permanently removed.
3.3. A user cannot register multiple times. The user is responsible for the accuracy and completeness of their personal information.
3.4. The user is responsible for the confidentiality of their user account information, in particular their password. They are also responsible for the use of their account with regard to TURKEY & GREECE and third parties. The user should not divulge this data to the use by third parties.
3.5. In the event of unauthorized use of the TURKEY & GREECE services using the wrong username and password, the registered user must notify TURKEY & GREECE immediately.
4. Privacy, Email Advertisements
4.1. The protection of personal data provided by the user is of the highest priority for TURKEY & GREECE. As such, TURKEY & GREECE makes every effort to ensure compliance with data protection. For more information, please read our privacy policy.
4.2. TURKEY & GREECE collects, processes, and uses your personal data (hereafter “data”) only if we have obtained your consent or a statutory provision allows for the collection, processing or use of your data.
4.3. TURKEY & GREECE will only raise, process, and use data necessary for the provision of the services rendered by TURKEY & GREECE, for the use and operation of the websites / apps and the services offered. For completing the reservation, the user expressly agrees to the processing of his/her credit card data by AST Tourism.
4.4. If the user has agreed to receive information about TURKEY & GREECE during registration for the Member area or at another time using TURKEY & GREECE’s services, the user will receive periodic product information. The consent may be revoked at any time by written communication or by email.
5. User Obligations
5.1. The users ensure that all the content on the TURKEY & GREECE platform belongs to AST Tourism and not to use any of them for the commercial purpose.
5.2. The user guarantees not to use the TURKEY & GREECE services to create content that:
- is advertising disguised as reviews,
- does not have specific content for a reviewed item,
- is not objective or intentionally untrue,
- immoral, pornographic or in any other way offensive,
- infringes upon the rights of third parties, in particular copyright,
- violates applicable laws in any way or constitutes a criminal offense,
- contains viruses or other computer programmes that may damage software or hardware or that may affect the use of computers,
- is a survey or chain letter,
- is aimed at collecting or using personal data from other users, especially for commercial purposes.
5.3. The user guarantees not to use programs or functions to generate automated page impressions or content on TURKEY & GREECE.
5.4. If there is a breach in the terms and conditions, TURKEY & GREECE reserves the right to remove content without declaration of reason, to withhold payments earned in the TURKEY & GREECE Community and to permanently ban members from TURKEY & GREECE. The right to prosecution of criminal acts remains unaffected.
6. Liability
6.1. In particular, hyper links and advertising banners do not represent recommendations or information from TURKEY & GREECE.
6.2. TURKEY & GREECE is not liable for technical malfunctions for which the cause is not within TURKEY & GREECE’s sphere of responsibility or for damages caused by force majeure. TURKEY & GREECE does not guarantee uninterrupted availability of data and may perform technical maintenance during a freely chosen time period.
7. Changes to the Terms and Conditions
The current terms and conditions when using TURKEY & GREECE apply. Registered users receive notifications about changes by email. Users may download and print the current terms and conditions on their own computer system.
8. Applicable Law and Place of Jurisdiction
The laws of the Republic of Turkey apply. The Turkish translation takes precedence.